Tyson Davis was a wonderful help in getting my new couch and mattress. He was patient and great in providing strategies I hadn't considered. He served us secure a fantastic solution that could change our home!
Would like I had been leaving a positive review but we experienced a disheartening expertise. We purchased a leather-based sleeper couch. Needed to refuse twice as a result of quality issues. Even supply man created remarks on excellent. Talked to administration at HB keep plus they have been rude and acted like we had been currently being difficult. We at last agreed on third attempt due to the fact I liked the look of couch a great deal. They set it up as VIP delivery and acted like they have been undertaking us a favor (Salesperson was excellent, it was administration which was impolite).
We had an awesome experience with Tommy Tran. He was quite practical rather than pushy in the least. We also appreciated his store supervisor’s assist.
Kevin was super useful with my loading system. As was Christine the day I purchased our headboard. Thank you!
Niesha Tran was incredibly practical in finding the best outdoor seating set for us! She is quite experienced concerning the products and offered excellent customer support. We will probably be returning to buy a lot more. Thanks a great deal of Niesha!
Tommy was particularly beneficial currently as he helped my wife and I personalize the layout of our new modular sectional sofa. He was pretty pleasurable to work with, humorous and personable, and did not force a sale. We will make sure to look for out Tommy completely for future buys at Ashley Furniture.
We did have a problem during delivery (manufacturing situation), but I contacted our profits rep and she contacted the supervisor that aided us and wow- I’m so content she made the shipping materialize.
Great experience! Really welcoming and practical employees. Nate the profits supervisor goes previously mentioned and outside of that can assist Furniture you get the most beneficial offer probable. Christine the revenue rep is rather lovely. All round amazing!
We experienced the very best customer care byLong Tran-he discovered the exact sofa we were in search of and we bought an awesome deal. So delighted!
Pamela was an incredible man or woman to talk to about my daughter’s area. She guided me in the best way to discover what I used to be trying to find and took time to explain the scale and prices. I felt very cozy and at simplicity with how she taken care of everything. Thanks for the assist.
We had been greeted the moment we entered The shop. Asieh and Thomas were being patient and attentive to our demands, making certain we experienced anything we needed to make our home as relaxed as we envisioned. Can’t hold out to return!
They may have the most god terrible customer support! I stayed within the desert extended than desired and they shipped the wrong matter TWICE! I am able to’t obtain a hold in the manager Until I physically stroll in the store, nobody phone calls me And that i get transferred to a phone Centre that claims they will’t attain The shop! They can be actually costing me revenue with a rental for this reason!
I'd essentially the most fantastic working experience with Christine. She was Specialist and professional on the product, along with the procedure. She produced absolutely sure we knew the mechanics from the sleeper couch right down to the proper colour.
just some form of a extend form strap in between a square portion of cushion and also have fallen apart I bought a extended warranty they usually even now have refused that can help or solution the condition for me Beware of there bait and change practices and false customer support and feeling of wanting the best for the customer Friendlyness They just choose to provide Inferior Excellent goods and dont purchase into thier extended warranty they dont honor the guarantee in the slightest degree Its a fraud for those who dont say the appropriate words and phrases they won't honor it.